Terms and Texting Terms
Last updated November 5, 2026
These terms cover Kove Text Messages and the use of this website. When you sign up for text messages from Kove, you agree to them.
How to sign up for texts
You sign up yourself on Kove's website: in the Kove portal, or on a private sign-up page we send you by email or on paper. You enter your mobile number and tick this box, which is never ticked for you. This is how it looks:
Yes, text me. I agree to get text messages from Kove about my home: rent reminders and receipts, lease and recertification reminders, documents to sign or upload, repairs, and answers to my questions. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. Texting is optional and not required to use Kove.
Terms and Texting Terms · Privacy Policy
The first text you get
Kove: You're signed up for texts about your home. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out.
The program
Program name: Kove Text Messages. Kove is the managing agent for your building, and texts come from Kove's number, +1 (516) 260-5334.
Kove texts tenants and owners of the buildings we manage about their own home or building: rent reminders and payment receipts, lease renewal and recertification reminders, secure kovepm.com links to sign or upload documents, repair appointment updates, and answers to questions you send us. We do not send marketing texts.
Signing up is your choice
Texting is optional. You don't need to agree to texts to rent an apartment, use the Kove portal, or pay rent. Only you can sign yourself up: your landlord and Kove staff can't do it for you, and we never ask you to sign up by text. We never get phone numbers from purchased lists.
How often
Message frequency varies. Most people get a few texts a month, and more around a lease renewal, recertification or repair.
Cost
Message and data rates may apply. Check your mobile phone plan. Kove doesn't charge for texts.
How to stop
Reply STOP to opt out at any time. STOPALL, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE and OPTOUT also work, in capitals or not. We send one text to confirm, then no more texts. To sign up again, reply START. You can also opt out by emailing help@kovepm.com.
Some notices are required by law. If you opt out of texts, we send those another way, such as by mail or email.
Help
Reply HELP for help, or email help@kovepm.com.
Carriers
Texts work with US mobile numbers on major carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Privacy Policy: https://kovepm.com/privacy
Using this website
This website explains Kove's services. Kove manages buildings under its agreement with each building owner; those agreements, and your lease, still apply. Please don't misuse this website or the Kove portal, or try to get into accounts that aren't yours.
Changes to these terms
If we change these terms, we will post the new version here and update the date at the top.
Contact
Email help@kovepm.com with any question about these terms.